Shipping policy

A strong shipping policy sets clear expectations, lowers cart abandonment, and reduces support tickets.

Order Processing & Fulfillment

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email with details once your order is successfully placed.

  • Orders placed after 5:00 PM will begin processing on the next business day.

Shipping Rates & Delivery Estimates

  • Standard Domestic: 3–7 business days | Flat rate of $5.99 (Free on orders over $50).

  • Express Domestic: 1–3 business days | Calculated at checkout.

  • International Shipping: 7–21 business days depending on location. Rates are calculated at checkout.

Order Tracking

  • Once your shipment leaves our warehouse, a tracking number will be emailed automatically so you can follow its journey.

  • Please allow up to 24 hours for tracking status updates to register with the carrier.

Customs, Duties, & Taxes

  • International packages may be subject to local import taxes, customs duties, or fees levied by the destination country.

  • All extra customs costs are the sole responsibility of the customer.

Damaged, Lost, or Missing Packages

  • If your package arrives damaged or fails to show up within the expected window, please contact our support team at archidorahub@gmail.com within 7 days of delivery.

  • Please inspect your items upon arrival and keep original packaging for quick resolution of claims.